ON AIR STAR
00:00:00 | 3:02:50

DONATE!

close

FROM THIS EPISODE

It’s the first day of the new school year for LA public schools, and there’s good news for teachers: they aren’t being laid off anymore. In fact, cities across the country are having the opposite problem: they can’t hire enough of them. And the situation looks like it could get worse in the future. Then, the wildfire situation is so bad in the West, national fire officials have announced they’re bringing in soldiers to help fight the flames. And in the fourth year of a serious California drought, you’d think the Golden State might shrivel up and keel over. Yes, there are some serious ramifications from the lack of rain and snowfall. But while California may be thirsty, it’s also resilient. Finally, Many of us dread making a customer service phone call. In response, companies have turned to interactive voice response systems. But these systems are increasingly complicated and ineffective. Now, some companies are trying to change the dynamic and let the customer dictate the terms of the service call.

Producers:
Matt Holzman
Anna Scott
Jolie Myers
Christian Bordal
Ryan Kailath

LAUSD Teacher Shortage 9 MIN, 6 SEC

It’s the first day of the new school year for LA public schools, and there’s good news for teachers: they aren’t being laid off anymore. In fact, cities across the country are having the opposite problem: they can’t hire enough of them. Here in California, more than 80,000 jobs were lost in public schools during the recession. Now, as the budget picture improves, school districts are looking to fill more than 20,000 positions. But it’s not going to be easy, and the situation looks like it could get worse in the future.

Guests:
John Rogers, UCLA Institute for Democracy, Education and Access

Firefighter Shortage 8 MIN, 21 SEC

Ninety-five wildfires are burning right now on more than a million acres in California and other Western states. The situation is so bad, national fire officials have announced they’re bringing in soldiers to help fight the flames. It’s the first time in nearly a decade that active troops have been called in to fight wildfires. Even with the extra help though, things look scary: warm, dry weather over Southern California could make the fires even worse before they get better.

Guests:
Stanton Florea, Fire information officer for the U.S. Forest Service in California.

Winning the Drought 14 MIN, 8 SEC

In the fourth year of a serious California drought, you’d think the Golden State might shrivel up and keel over. Yes, there are some serious ramifications from the lack of rain and snowfall. But while California may be thirsty, it’s also resilient.

Guests:
Charles Fishman, journalist and author (@cfishman)

More:
How California Is Winning the Drought

Challenging Birthright Citizenship 8 MIN, 37 SEC

Not all Americans are fans of our “birthright citizenship,” which grants automatic citizenship to anyone born on U.S. soil. Lindsey Graham, Donald Trump, Scott Walker, and Rand Paul have come out against it.

Guests:
Peter Schuck, Professor Emeritus at Yale Law School and co-author of the book 'Citizenship Without Consent.'

Automated Customer Service 7 MIN, 10 SEC

Many of us dread making a customer service phone call. In response, companies have turned to interactive voice response systems — IVRs — to handle customer inquiries, save money, and simplify things. But automated customer service systems are increasingly complicated. Too often, they’re ineffective. Now some companies are trying to change the dynamic and let the customer dictate the terms of the service call.

Guests:
George Slefo, Technology Reporter for Advertising Age. (@georgeslefo)

More:
Please Continue to Hold... and Hold... or Text, Facebook Us

Upcoming

View Schedule

New Episodes

Events

View All Events

iTUNES SPOTIFY
AMAZON RDIO
FACEBOOK EMAIL
TWITTER COPY LINK
FACEBOOK TWITTER

Player Embed Code

COPY EMBED