Jet Blue was one of America's success stories until the blizzard on Valentine's Day. Since then, it's been a disaster. Full operation should be resumed by Wednesday, but the founder and chief executive says he's humiliated and mortified. Also, the latest buzz on the Oscars and we learn how Presidents Day evolved from patriotism to salesmanship.
FROM THIS EPISODE
Jet Blue was an American success story, until a massive storm hit the East Coast on Valentine's Day. Most airlines cancelled flights, but JetBlue took a gamble, which left passengers trapped for hours on planes iced-in at airports. At other airports, security forces had to be called to deal with passengers outraged at an airliner that's been tops in service and customer satisfaction since its founding in 1999. Full operations should be resumed by Wednesday, but the founder-CEO says he's "humiliated and mortified." Former airline executive, Robert Ditchey, says the public shares part of the blame.
Robert Ditchey, Airline management consultant
Tomorrow's the last day of voting for this year's Oscars, which will be given out Sunday. In an attempt to curtail campaign spending, the Academy of Motion Pictures Arts and Sciences has shortened the season between nominations and Oscar night. Has it worked? What is the role of the Internet? Film critics? Are certain genres more likely to win than others? We hear the latest buzz from Mary McNamara of the Los Angeles Times and Peter Rainer, film critic for the Christian Science Monitor and president of the National Society of Film Critics.
President Bush honored the birthday of George Washington today, comparing the first president's struggle for American liberty to the current war on global terrorism. Despite that effort to make this holiday seem relevant, everyone knows that what's now called "Presidents Day" is observed more by one-day sales with zero-percent financing than by reverence toward America's present or former heads of state. How did it get that way? Historian Matthew Dennis is author of Red, White and Blue Letter Days: An American Calendar.
Matthew Dennis, Professor of History at the University of Oregon
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