FROM Brad Tuttle
Is American Air Travel on the Descent? On this first day of the busiest week for air travel in the United States, the airline industry has reached a new low in popularity with flying customers. Using the Public Insight Network, we asked our radio listeners for their opinions. We hear how the flying experience has changed as an industry with narrow profit margins struggles to meet public demand. This story was informed in part from sources in the Public Insight Network, find out more: www.kcrw.com/insight
Is American Air Travel on the Descent? It's been a pretty good year for the airline industry, despite those loose seat rows on American Airlines' planes. On this first day of the busiest week for air travel in the United States, now comes the holiday crunch. Ticket prices are higher, more planes are going to be full, and there could be more lost baggage. Combined with delays caused by the TSA, many air travelers have come to dread an experience they used to look forward to. Passengers complain that service is being sacrificed for the bottom line, but will they pay more to get style and comfort? What's the impact of airline mergers and the outsourcing of maintenance? This story was informed in part from sources in the Public Insight Network, find out more: www.kcrw.com/insight
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