FROM Susan Carey
Airline computer meltdowns: is there any way to prepare? This week — at the height of the travel season — Delta Airlines had to cancel more than 2000 flights and upset the plans of hundreds of thousands of passengers. When a computer failed, backups didn't kick in, and an IT system of awesome complexity multiplied disruptions all over the world. Delta struggled to limit the passenger backlash, but on Monday alone, Twitter conversations involving the airline skyrocketed from a daily average of 3,600 to 43,000. In the past few months, United-Continental, US Airways, Alaska Air and Southwest have all been hit by similar problems, one that's all too common as airlines upgrade their networks but don't have the luxury of days off to test for problems. That's made for a lot of expensive surprises. We hear from experts who say it's inevitable there will be more to come, and hear tips about what passengers can do.
Trump plays scolder-in-chief with NATO allies At the opening of NATO’s dramatic new headquarters in Brussels today, President Trump acknowledged that Article 5 — promising that “an attack on one nation is an attack on all” -- has only been invoked one time: in the aftermath of September 11. But the President failed to provide what 27 other Alliance members have been waiting for: a re-commitment by America’s new leader to Article 5. Instead, they got a scolding.
Trump's 'America First' goes missing abroad In the Middle East, President Trump is changing some policies of the Obama Administration—and reversing his own campaign attacks on Islam as a religion that "hates us." We hear about his visit to Saudi Arabia and what's at stake for the rest of his foreign excursion.
Terrorism and tweets, hate speech and murder Just days before an election, Britain is coping with a rash of deadly terrorism, and Prime Minister Theresa May is on the defensive. And again today, President Trump has tweeted criticism of the Mayor of London. Later, a double murder in Portland, Oregon has revealed the ugly past of a supposedly “progressive” city. One immediate question: is “hate speech” protected by the First Amendment?
The Trump agenda: where's the beef? President Trump says big things are happening. After celebrating a House bill on health care, he doesn’t yet have Senate agreement. With James Comey’s public testimony scheduled tomorrow, the President today tweeted his selection of a new FBI Director. Is the Chief Executive all style and no substance? Later, terror attacks in Iran and conflicting claims about who’s behind them.