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Is American Air Travel on the Descent?

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It's been a pretty good year for the airline industry, despite those loose seat rows on American Airlines' planes. On this first day of the busiest week for air travel in the United States, now comes the holiday crunch. Ticket prices are higher, more planes are going to be full, and there could be more lost baggage. Combined with delays caused by the TSA, many air travelers have come to dread an experience they used to look forward to. Passengers complain that service is being sacrificed for the bottom line, but will they pay more to get style and comfort?  What's the impact of airline mergers and the outsourcing of maintenance? 

This story was informed in part from sources in the Public Insight Network, find out more: www.kcrw.com/insight

Credits

Guests:
Ben Mutzabaugh - USA Today - @TodayInTheSky, William McGee - Consumer Reports - @WilliamJMcGee, Patrick Smith - AskThePilot.com - @AskThePilot, Brad Tuttle - Time magazine - @bradrtuttle

Host:
Warren Olney

Producers:
Evan George, Sonya Geis, Christian Bordal, Katie Cooper