JD Power says Los Angeles International Airport is 18th out of 19 major American airports when it comes to passenger satisfaction. One of the complaints is the food. Airport officials have been hearing that message for years so, in April, they set up a bidding process for food concessions. HMS Host, which has been feeding LAX travelers since 1965, came in last among four bidders. The winner was an outfit called SSP, which included well-known Los Angeles chefs. The City Council will make the final decision and, with some $600 million at stake, HMS Host is not going away quietly. We hear from Host, council members, random travelers, and chefs working with SSP, who showed their stuff at today’s "eat in" in downtown LA.
The Political Food Fight at LAX
Credits
Guests:
- Kathy Briski - Incoming President, Los Angeles Business Travelers Association
- Coby King - Spokesperson, HMS Host
- Bill Rosendahl - Los Angeles City Council - @Bill_Rosendahl
- Tony Cárdenas - Democratic Congressman - @RepCardenas