
For Toyota, How Bad Will It Get?
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Twenty-five percent of the cars sold in California are Toyotas, so the safety problems with some models are of special importance. But Toyota worked hard to be number one in automobile sales throughout the US, and it carefully cultivated its reputation for quality and reliability. Last month, sales nationwide declined by some 16% while the sales of other cars were on the increase. On this rebroadcast of today's To the Point, how long did Toyota know about the problems before announcing the recalls? Will the repairs work? How serious are the latest concerns? How can Toyota recover from the tarnishing of its image?
Banner image: Ray LaHood testifies before a Congressional committees on Capitol Hill. The Transportation Secretary spoke to the media later to clarify on the remarks he made during the hearing whether Toyota owners who are affected by the recall should drive their vehicles. Photo: Alex Wong/Getty Images
Guests:
- Justin Hyde: Washington Bureau Reporter, Detroit Free Press
- Paul Lunsford: Co-owner and General Manager, South Coast Toyota
- Clarence Ditlow: Executive Director, Center for Auto Safety
- Jeffrey Liker: Professor of Engineering, University of Michigan
- Peter De Lorenzo: Founder and Publisher, AutoExtremist.com, @Autoextremist
- Eric Dezenhall: Founder and CEO, Dezenhall Resources
Links:
- National Highway Traffic Safety Administration (NHTSA)
- House Energy and Commerce Committee requests more information on Toyota recall
- Hyde's article on LaHood's Toyota remarks
- Hyde's article on complaints of faulty Prius brakes, lurching over bumps
- Liker's 'Toyota Culture: The Heart and Soul of the Toyota Way'
- De Lorenzo's 'The United States of Toyota: How Detroit Squandered Its Legacy and Enabled Toyota to Become America's Car Company'
- Dezenhall's 'Damage Control: How to Get the Upper Hand When Your Business is Under Attack'
- Toyota on floormat recall
- Toyota on pedal recall
- Toyota on Prius inconsistent brake feeling
Underwriters
Which Way L.A.? is made possible in part by the Ralph M. Parsons Foundation, the Nathan Cummings Foundation, and the John Randolph Haynes and Dora Haynes Foundation, which supports study and research into policy issues of the Los Angeles region.
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