JetBlue flight attendant Steven Slater has achieved folk-hero status by denouncing a passenger on a JetBlue aircraft's public address system, grabbing a beer and sliding down the emergency chute. He could get a jail term for endangering workers on the tarmac at New York's Kennedy Airport. So why have 143,000 people become Slater's fans on Facebook? Charlie Leocha is Director of the nonprofit Consumer Travel Alliance.
Stressed-Out Fliers and Flight Attendants
Credits
Guest:
Charlie Leocha - Director, Consumer Travel Alliance
Host:
Warren Olney
Producers:
Frances Anderton,
Karen Radziner