FROM Cliff Kuang
Disney's $1 Billion Investment in Big Data Disney World in Orlando is now "one big organism"…where "the most consequential piece of design in a decade" means no gates, fewer lines and food at the touch of a button — a blissful, controlled experience that visitors don't have to think about. Disneyland in Anaheim may be next. Cliff Kuang spent two years getting the story for Wired magazine.
The flight bumping heard around 'round the world Recent video of a passenger forcibly removed from a United Airlines plane is a worst-case example of what's happened since consolidation into just four US-based carriers. Management seems to be tone-deaf to a decline in service — and even abuse — of passengers.
Mixed Messages from US diplomats on the new hard line on Syria Since President Trump's surprise retaliation against Syria's use of chemical weapons, Bashar al-Assad has used the same airport to launch conventional attacks on his own people. It's not clear what the US, its allies — or Vladimir Putin's Russia -- plan to do now.