FROM Susan Carey
Airline computer meltdowns: is there any way to prepare? This week — at the height of the travel season — Delta Airlines had to cancel more than 2000 flights and upset the plans of hundreds of thousands of passengers. When a computer failed, backups didn't kick in, and an IT system of awesome complexity multiplied disruptions all over the world. Delta struggled to limit the passenger backlash, but on Monday alone, Twitter conversations involving the airline skyrocketed from a daily average of 3,600 to 43,000. In the past few months, United-Continental, US Airways, Alaska Air and Southwest have all been hit by similar problems, one that's all too common as airlines upgrade their networks but don't have the luxury of days off to test for problems. That's made for a lot of expensive surprises. We hear from experts who say it's inevitable there will be more to come, and hear tips about what passengers can do.
Trump's 'America First' goes missing abroad In the Middle East, President Trump is changing some policies of the Obama Administration—and reversing his own campaign attacks on Islam as a religion that "hates us." We hear about his visit to Saudi Arabia and what's at stake for the rest of his foreign excursion.
Replacing Obamacare: Now you see it… now you don’t As the Senate deliberates replacing Obmacare, health coverage for millions of people is at stake. There've been no public hearings, and a draft measure won't be made public. Is the House version so unpopular that that Senate is hiding a version that looks much the same?
Who's to blame for the opioid crisis? Some of the lawyers who took on Big Tobacco are now going after Big Pharma. It’s all about the deadly epidemic of opioid use. Are the drug companies to blame? What about the users? Later, on today’s Talking Point: making sense of Britain’s upset election.