Big Banks: Are There Alternatives?

Bank of America plans to impose a $5 monthly fee on depositors who use debit cards and Citibank says it'll raise fees on accounts with less than $15,000, igniting the latest firestorm over personal and small-business finance. Now that new rules require disclosure of what previously was hidden, more and more customers are looking for some place else to put their money. Quarterly reports are expected to show that big banks are feeling some pain in their profit margins. Are small depositors paying for their bad investments? Will the new Consumer Financial Protection Bureau be able to curb abuses?