GM's Internal Report on Recall Failures

After receiving results from an international investigation today, General Motors CEO Mary Barra fired 15 people, disciplined five more and admitted to repeated delays in recalling 2.6 million cars linked to at least 13 deaths in 47 crashes. Addressing GM employees in Warren, Michigan, she asserted, "But I never want to put this behind us. I want to keep this painful experience permanently in our collective memories. I don't want to forget what happened because I – and I know you — never want this to happen again."

Jeff Bennett is automotive reporter for the Wall Street Journal.