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Back to Which Way, L.A.?

Which Way, L.A.?

Consumer Financial Protection Bureau: Hero or Goat?

Yesterday, the Consumer Financial Protection Bureau took its first major enforcement action since it began operating a year ago, ordering Capital One Bank to refund about $150 million to two million credit card customers.

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By Warren Olney • May 12, 2014 • 1 min read

Yesterday, the Consumer Financial Protection Bureau took its first major enforcement action since it began operating a year ago, ordering Capital One Bank to refund about $150 million to two million credit card customers. Bureau Director Richard Cordray says Capital One's telephone vendors used deceptive marketing to sell add-ons like credit monitoring and debt protection. Americans have lost confidence in banks and credit card companies. Is government protection against predatory lending the answer? As the new Consumer Financial Protection Bureau takes its first major action, will it make things better or worse?

  • https://images.ctfassets.net/2658fe8gbo8o/AvYox6VuEgcxpd20Xo9d3/769bca4fbf97bf022190f4813812c1e2/new-default.jpg?h=250

    Warren Olney

    former KCRW broadcaster

  • KCRW placeholder

    Katie Cooper

    Producer, 'One year Later'

  • KCRW placeholder

    Christian Bordal

    Managing Producer, Greater LA

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    Evan George

    Director of Content, News

  • KCRW placeholder

    John Gravois

    Pacific-Standard magazine

  • KCRW placeholder

    Stephen Moore

    Heritage Foundation

  • KCRW placeholder

    Pamela Banks

    Consumers Union

    News
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