Which Way, L.A.?

Kosovo

Amid an orgy of revenge in Kosovo, can words make things right?: Kosovar Albanians are streaming back toward the homes they were forced to abandon, some of them taking out their anger on the Serbs who remain in the province. Can the two ethnic groups ever again live in peace? What can be learned from South Africa, where public apologies led to amnesty? Can saying I'm sorry make a difference?