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People are constantly saying "I'm sorry:" in a crowded subway and in the shopping aisle when someone bumps into your cart. But, rare is the apology that is heartfelt, necessary, and ready to be heard. Starlee Kine brings us a story from a group of people, dealing in life and death, who literally can't say it. And David Sedaris explains how sometimes it's easier to apologize to the family pet instead of the family.

Learn more of listen again to this week's episode.



Ira Glass