Consumers vs. Debt Collectors

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Who are the debt collectors taking aggressive legal action against consumers? And what recourse can consumers take when they’re caught in a legal bind with debt collectors? A spokesperson for Consumer Action, a national consumer advocacy group, elaborates on the debt collection investigation with some broader perspective.

Credits

Guest:
Joseph Ridout - Consumer Action

Host:
Barbara Bogaev

Producers:
Matt Holzman, Anna Scott, Jolie Myers, Christian Bordal, Laura Swisher