Think 'the IRS Sucks?' Try Working There

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Nobody likes to pay taxes. But collecting them isn't a lot of fun, either. The IRS may be America's most unpopular government agency. Devin Leonard wanted to know what it's like to work there. The result is a cover story in Bloomberg Businessweek, "An Emotion Audit: IRS Workers are Miserable and Overwhelmed."

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Warren Olney