Malcolm Gladwell on the tragic consequences of misreading strangers

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Malcolm Gladwell speaks about "capitalization" of human potential within different regions and cultures in 2008. Photo credit: Kris Krüg/Pop!Tech via Flickr

Malcolm Gladwell's latest book explores why people struggle to understand strangers, and the negative (and even tragic) consequences when we don’t. He looks at the cases of Sandra Bland, Jerry Sandusky, Bernie Madoff, Neville Chamberlain and Adolf Hitler. The book is based on the "default to truth theory."