William McGee

Consumer Reports

Guest

William McGee is a former aircraft dispatcher who worked in airline operations and management. Now a passenger advocate, he writes a monthly travel column for USA Today and is the author of Attention All Passengers: The Airlines' Dangerous Descent---and How to Reclaim Our Skies.

McGee is a former editor of Consumer Reports' Travel Letter.

William McGee on KCRW

The "back of the bus" has turned into the back of the plane — with discrimination based on class, social status… and money.

Will airline service ever be great again?

The "back of the bus" has turned into the back of the plane — with discrimination based on class, social status… and money.

from To the Point

On this first day of the busiest week for air travel in the United States, the airline industry has reached a new low in popularity with flying customers.  Using the Public Insight…

Is American Air Travel on the Descent?

On this first day of the busiest week for air travel in the United States, the airline industry has reached a new low in popularity with flying customers.  Using the Public Insight…

from Which Way, L.A.?

It's been a pretty good year for the airline industry, despite those loose seat rows on American Airlines' planes.

Is American Air Travel on the Descent?

It's been a pretty good year for the airline industry, despite those loose seat rows on American Airlines' planes.

from To the Point

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