Writing the manual for change

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The hospitality industry is a natural landing spot for many of California’s 10 million foreign-born workers. Immigrants who speak little English can find work behind the scenes, where language isn’t a barrier to entry, such as washing dishes or barbacking. Photo credit: Matti Blume/CC by-SA 4.0, via Wikimedia Commons

The hospitality industry is a natural landing spot for many of California’s 10 million foreign-born workers. Immigrants who speak little English can find work behind the scenes, where language isn’t a barrier to entry, such as washing dishes or barbacking. But advancing beyond those roles can be difficult. Aaron Polsky, bar manager at Harvard & Stone, spoke to Evan about his efforts to create bartending manuals in Spanish for immigrant workers.