The gig economy has made it easy and fast to order food, groceries, or a ride. But Amazon, Instacart and DoorDash have recently come under fire for using customer tips as part of drivers’ salaries. That means the more a driver is tipped, the less the company itself contributes to their paycheck.
If you tip your Amazon driver, that money isn’t really a tip
Johana Bhuiyan - Los Angeles Times business reporter covering the technology industry with a focus on accountability, Caroline O'Donovan - senior technology reporter for BuzzFeed News - @ceodonovan